Question 1

What is included in $250/mo?

Accepted Answer

Your membership includes the Axen software, residential proxies, server infrastructure, API costs, automatic updates, support, and ongoing retailer maintenance. You do not need to buy proxies, servers, or API keys separately.

Question 2

Why is Axen more expensive than some other bots?

Accepted Answer

Many tools advertise a lower monthly fee but expect you to pay separately for proxies, servers, API keys, and maintenance. Axen prices the full operating stack upfront as one membership so the total cost is clear before you subscribe.

Question 3

Is there a setup fee?

Accepted Answer

Yes. Alongside the $250/mo membership there is a $50 one-time setup fee, charged when you are accepted from the waitlist.

Question 4

How do I get access?

Accepted Answer

Axen currently operates on a waitlist through Whop. You will be asked for card details when you join so checkout is ready later — you are only charged when you are accepted. There is a $250/mo membership plus a $50 one-time setup fee. Discord is available for questions before and after you join.

Question 5

Do I need proxies?

Accepted Answer

No. Residential proxies are included with your membership and managed as part of the platform.

Question 6

Do I need a server?

Accepted Answer

No. Server infrastructure is included. Axen is browser-based, so you do not need to rent or maintain your own VPS to run the core platform.

Question 7

Do I need botting experience?

Accepted Answer

No. Axen is built so you do not need to learn proxy providers, VPS setup, API keys, or latency tuning before you can run tasks. Open the browser dashboard, configure profiles, and go — support is there in Discord if you get stuck.

Question 8

What retailers are supported?

Accepted Answer

Axen currently supports AusPost, Coin Collect, Big W, EB Games, Kmart, Target, Myer, and Toymate. Coverage expands as we add and maintain Australian retailers.

Question 9

What happens if a retailer changes?

Accepted Answer

When a retailer updates anti-bot protections or checkout flows, our team investigates, develops fixes, and deploys updates to members. Maintaining modules is continuous engineering — that work is part of what membership funds.

Question 10

How often is Axen updated?

Accepted Answer

As often as retailers require. Some weeks are quiet; others need rapid fixes. Updates are included in membership and deployed to the platform automatically.

Question 11

Is my data secure?

Accepted Answer

Card information and checkout profiles are encrypted. We treat account and payment data as sensitive and design the platform accordingly.

Common questions before you subscribe.

Membership

Setup

Platform