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Refund Policy

How cancellations and refunds work for Axen membership.

Last updated 21 July 2026. Operated by Qubit Labs Pty Ltd trading as Axen.

1. Digital Subscription

Axen is a digital membership operated by Qubit Labs Pty Ltd. When you subscribe, you receive access to software and related membership benefits for the billing period purchased.

2. All Sales Final

Except where required by applicable law (including non-excludable rights under the Australian Consumer Law), all membership purchases are final.

You may cancel future renewals at any time through Whop (or the payment processor then in use). Cancellation does not entitle you to a refund or pro-rata credit for unused days in the current billing period.

3. Non-Refundable Situations

Without limiting clause 2, refunds are not provided because of: unsuccessful checkouts; retailer anti-bot or website changes; temporary module downtime while fixes are developed; resale market prices or profit expectations not being met; change of mind after access has been granted; or account sharing or other Terms violations leading to suspension or termination.

4. Australian Consumer Law

Nothing in this Refund Policy excludes, restricts, or modifies any consumer guarantee, right, or remedy under the Australian Consumer Law that cannot lawfully be excluded, restricted, or modified. If those rights apply to you and require a remedy, that remedy will be provided as required by law.

5. How to Cancel or Contact Support

To cancel renewals, use your Whop account billing settings. For support questions about your membership, contact us through the Axen Discord community.